• The 8-Week Hydrotherapy Block registration will reserve your place for you to attend 8 pool sessions (one per week) for your registered day and time. Participants who wish to access additional classes are encouraged to do so (where classes are available), however additional fees will apply.
• The 8-Week Hydrotherapy Block expires 8 weeks after your registered period begins. This period refers to the dates outlined in your registration form.
• All participants registering for the 8-week Hydrotherapy Block will be required to answer 6 short health-related questions.  Completion of these questions is mandatory for every registration period. The wellbeing of our exercise participants is our highest priority and providing this information on a regular basis helps us understand your capacity to participate in this class.

Continued COVID-19 Health and Safety Initiatives at Arthritis & Osteoporosis WA

The following provisions will continue to ensure your health and safety when visiting AOWA:

• Hand sanitiser is available on entry to practice good hygiene.
• All participants are required to stay away from exercise classes and seek medical guidance if: feeling unwell, experiencing coronavirus symptoms, or have recently had contact with someone with coronavirus. Please access the healthywa website for further information on COVID-19 symptoms

Absences & Replacement Classes

• If you are unable to attend a class due to unforeseen medical reasons or illness, a replacement class may be arranged during the current 8-week period only (subject to availability).
• For any other reason medically unrelated, participants will not be entitled to a replacement class.
• If eligible for a replacement class, you must contact AOWA to discuss available class times for booking.
• You must contact AOWA to check availability at least 24 hours prior to attending a replacement class.

Cancellation Policy

• Please consider your class booking carefully before you enrol, as we do not offer refunds.
• The only exception for an eligible refund is due to unforeseen medical conditions which prevent class participation for a period equal to or greater than 3 consecutive weeks.
• All cancellation requests will assessed by the Exercise Services Coordinator.

Class Cancellations by AOWA

• We reserve the right to cancel an exercise class due to unforeseen circumstances. If applicable, a replacement will be offered to cancelled class participants.