1. These terms and conditions apply to land-based or hydrotherapy exercise programs (JIA) where the program schedule is aligned with school terms.
2. A term-based registration will reserve your place for you to attend exercise sessions for your registered day and time. This period refers to the dates outlined in your registration form.
3. In order to reserve your place in any session, payment must be made at the time of booking. AOWA is unable to hold places without payment.
4. Participants may pay for single casual sessions. Bookings for casual sessions will be available from week 1 of each new term. Casual sessions may only be booked one week in advance and bookings must be used within the same term.
5. The provision of make-up sessions is not applicable to participants in land-based exercise programs.
6. AOWA has a strict no refund policy. If participants believe they have extreme, extenuating circumstances they must provide details in writing to exercise@arthritiswa.org.au for review. AOWA will endeavour to respond in 5 working days.
7. Short-term medical reasons, illness, conflicting commitments are NOT considered extreme, extenuating circumstances and no refund will be granted.
8. Where sessions are subject to a cancellation by AOWA, participants may obtain a refund for that session.
9. All participants registering for a term or casual session/s will be required to answer 6 short health-related questions.  Completion of these questions is mandatory for every registration period.
10. AOWA reserves the right to refuse entry, access or attendance to all exercise classes.
11. Participants must abide by safety rules, instructions and COVID protocols at all times.
12. By agreeing to these Terms & Conditions, participants give AOWA permission to make contact to advise of class cancellations, changes or other transactions relating to the participation in these programs.

By registering for this exercise program, I, the undersigned, agree to the AOWA terms and conditions. I understand and agree to consult my physician before commencing any form of exercise program. I agree that Arthritis & Osteoporosis WA, its employees and agents and the instructor, accept no liability (including in respect of the breach of any statutory duty or provision and also in respect to negligence) to any person for any accident or personal injury which might occur in relation to participating in the exercise program offered by Arthritis & Osteoporosis WA. I release and indemnify and agree to keep indemnified from and in respect to any claims of any nature (including damages, costs, expenses, legal costs) against Arthritis & Osteoporosis WA, its employees and agents and the instructor arising directly or indirectly out of the acts or omissions of Arthritis & Osteoporosis WA and/or its employees and/or agents and/or the instructor and release covenant not to sue Arthritis & Osteoporosis WA and its employees and agents and the instructor in respect of any such claims against Arthritis & Osteoporosis WA and/or its employees and/or agents and/or instructor.